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Driving Relevance: A 3-pronged Approach

March 8, 2016 by Devin Henkel Leave a Comment

I've been involved with an initiative to transform search and information discovery at a company for a while now. We're trying some really groundbreaking things, but it ultimately comes down to getting the right information to the user when the ask for it, and we tend to call this relevance. Relevance is a tricky thing because, to a large degree, it is contextual. There are … [Read more...]

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